Privacy Policy

Last Updated: January 2024

Introduction

Crafttrstudioia values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. We are committed to protecting your personal data and ensuring transparency about our data practices.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Place an order or make a purchase through our website
• Contact us through our contact form or email
• Subscribe to our newsletter or marketing communications
• Interact with our website features and services
• Participate in surveys, contests, or promotional activities
• Create an account on our website

This information may include your name, email address, mailing address, phone number, payment information, billing address, and any other details you choose to provide.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses. This information helps us improve our website and user experience.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including payment processing and shipping
• Communicate with you about your orders, inquiries, and customer service requests
• Send you marketing communications if you have opted in, including newsletters and promotional offers
• Improve our website, products, and services based on user feedback and behavior
• Personalize your experience and provide content relevant to your interests
• Detect and prevent fraud, security threats, and unauthorized access
• Comply with legal obligations and enforce our terms of service
• Conduct research and analysis to better understand our customers and market trends

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:

• Service providers who assist us in operating our business, such as payment processors, shipping companies, and website hosting services
• Business partners who help us deliver products and services to you
• Legal authorities when required by law, court order, or government regulation
• Other parties in connection with a business transaction, such as a merger or acquisition

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any purpose other than providing services to us.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates to our systems
• Access controls limiting who can view or modify personal information
• Secure payment processing through trusted third-party providers
• Employee training on data protection and privacy practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you and receive a copy of your data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual obligations
• Opt-out of marketing communications at any time by clicking unsubscribe links or contacting us
• Withdraw consent for data processing where consent is the legal basis
• Object to certain types of data processing
• Request restriction of processing in certain circumstances
• Data portability - receive your data in a structured, commonly used format

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more detailed information, please see our Cookie Policy.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@crafttrstudioia.cv
Phone: +353 1 234 5678
Address: 15 Craft Street, Dublin 2, D02 XY12, Ireland

We aim to respond to all privacy-related inquiries within 30 days.